FAQ

How do I place an order on LuxuryPooch.com?

Ordering on LuxuryPooch.com is easy and safe. Once you have found the item you would like to purchase, click on the “Add to Cart” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. 

Your order will not be placed until the very end of the checkout process when you will be asked for your credit card information. 

What payment methods does LuxuryPooch.com accept?

Luxury Pooch currently accepts all major credit cards

Is it safe to order on LuxuryPooch.com

Yes, it is safe to order on LuxuryPooch.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

Can I track my order?

A shipping notification with tracking details will be sent via email after your order has shipped. You will receive multiple email acknowledgements if your order results in more than one shipment.